NNorra Platform
Client Portal

● Client Onboarding · 2026

Everything we need,
collected once.

A guided, private onboarding for Australian small businesses working with Norra. Considered, calm, and built around your time.

The Brief

A single, considered conversation - then we get to work.

Answer a few questions, upload any files you already have, and we'll use it to build your website, improve your Google visibility and move your project forward - without the back and forth of long email threads.

  • Saves automatically

    Step away anytime - nothing is lost.

  • Mobile friendly

    Finish from the ute or the office.

  • About 20–25 minutes

    Done in one calm sitting.

  • Complete once

    We won't ask you again.

Begin

Start your project→Sign in

Already have an account? Sign in to continue.
Your account lets you save progress, upload files securely and return anytime.

Why clients trust Norra

Australian small business focused

Built for local trades and services.

Secure file uploads

Private, encrypted, only seen by us.

Resume anytime

Pick up exactly where you left off.

Reviewed personally

Every answer is read by Norra.

What happens next

From here to project kick-off.

  1. Step 01

    Complete your onboarding

    Work through the guided sections at your own pace. Saves as you go, on any device.

  2. Step 02

    Norra reviews everything

    We read every answer and look at every file you've uploaded - personally, not via automation.

  3. Step 03

    Missing pieces are flagged

    You receive a readiness score and a short, plain-English list of anything still needed.

  4. Step 04

    Your project begins

    We schedule a kick-off call within 1–2 business days and you're underway.

The outcome

By the end of onboarding you'll have provided:

Business details

The essentials about who you are and how you operate.

Services

What you actually do for your customers.

Service areas

The suburbs and regions you cover.

Brand assets

Logo, photos, colours - anything you already have.

Website requirements

What your site needs to do, and for whom.

SEO goals

How customers should find you on Google.

Access requirements

The accounts and credentials we'll need.

Supporting files

Anything else worth sharing - uploaded securely.

Project goals

What success looks like for your business and what you'd like to achieve.